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Sample A+ Core 1 (220-1201) — 3.0 Hardware questions with explanations

Use these examples to check how the topics are tested. Read the explanation for every option you were unsure about, then start a scored practice set above.

Question 1 1.0 Mobile Devices / 3.0 Hardware

Which input device reads fingerprints or facial features?

  • ○ Stylus
  • ○ QR scanner
  • ✓ Biometric scanner
  • ○ Digitizer tablet
Answer: C. Biometric scanner
Biometric scanner: Reads fingerprints or facial features.
Question 2 3.0 Hardware

Which I/O port external sata for drives?

  • ○ Thunderbolt
  • ○ USB-B
  • ✓ eSATA
  • ○ USB-C
Answer: C. eSATA
eSATA: External SATA for drives.
Question 3 3.0 Hardware / 5.0 Troubleshooting

Which Windows feature loads minimal drivers for troubleshooting?

  • ✓ Safe Mode
  • ○ Event Viewer
  • ○ Task Scheduler
  • ○ Device Manager
Answer: A. Safe Mode
Safe Mode: Loads minimal drivers for troubleshooting.
Question 4 1.0 Mobile Devices / 3.0 Hardware

Which Windows edition directaccess, applocker, credential guard?

  • ○ Education
  • ✓ Enterprise
  • ○ Home
  • ○ Pro
Answer: B. Enterprise
Windows Enterprise: DirectAccess, AppLocker, Credential Guard.
Question 5 3.0 Hardware

A customer's computer is experiencing intermittent boot failures, with the system losing date and time settings. The technician has already verified the wall outlet and power supply are functioning. What is the MOST likely cause and solution?

  • ○ A failing CPU fan; replace the fan and reapply thermal paste.
  • ○ A corrupted boot sector; use recovery media to repair the OS.
  • ✓ A depleted CMOS battery; replace the CR2032 battery on the motherboard.
  • ○ An overheating chipset; update the motherboard firmware.
Answer: C. A depleted CMOS battery; replace the CR2032 battery on the motherboard.
The symptoms of losing date/time settings and intermittent boot failures are classic indicators of a depleted CMOS battery (C). The CMOS battery (typically a CR2032) powers the non-volatile RAM (NVRAM) that stores BIOS/UEFI settings, including system time. A failing CPU fan (A) would cause overheating and throttling/shutdowns, not settings loss. A corrupted boot sector (B) would prevent the OS from loading but wouldn't affect system time. An overheating chipset (D) is uncommon and would cause system instability, not specifically settings loss.
Question 6 3.0 Hardware / 5.0 Troubleshooting

Which Windows feature reverts system to previous state?

  • ○ Task Scheduler
  • ○ Safe Mode
  • ✓ System Restore
  • ○ Event Viewer
Answer: C. System Restore
System Restore: Reverts system to previous state.
Question 7 1.0 Mobile Devices / 3.0 Hardware

Which Windows edition domain join, bitlocker, remote desktop?

  • ○ Home
  • ○ Enterprise
  • ○ Education
  • ✓ Pro
Answer: D. Pro
Windows Pro: Domain join, BitLocker, Remote Desktop.
Question 8 3.0 Hardware

Which storage form factor is used in laptops?

  • ○ 3.5 inch
  • ✓ 2.5 inch
  • ○ M.2
  • ○ mSATA
Answer: B. 2.5 inch
2.5 inch is correct.
Question 9 3.0 Hardware / 5.0 Troubleshooting

Which Windows feature automates tasks at specific times?

  • ○ Device Manager
  • ○ System Restore
  • ✓ Task Scheduler
  • ○ Event Viewer
Answer: C. Task Scheduler
Task Scheduler: Automates tasks at specific times.
Question 10 1.0 Mobile Devices / 3.0 Hardware

Which Windows edition basic features, no domain join?

  • ✓ Home
  • ○ Pro
  • ○ Enterprise
  • ○ Education
Answer: A. Home
Windows Home: Basic features, no domain join.
Question 11 3.0 Hardware

Which cooling method uses a closed loop of liquid to transfer heat from the CPU to a radiator?

  • ○ Air cooling with heat pipes
  • ✓ All-in-One (AIO) liquid cooling
  • ○ Phase-change cooling
  • ○ Passive cooling
Answer: B. All-in-One (AIO) liquid cooling
AIO liquid cooling uses a pre-filled closed loop with a pump, water block, and radiator. Air cooling uses heatsinks and fans, phase-change is extreme cooling, and passive cooling has no moving parts.
Question 12 3.0 Hardware / 5.0 Troubleshooting

Which Windows feature manages hardware and drivers?

  • ✓ Device Manager
  • ○ Safe Mode
  • ○ System Restore
  • ○ Task Scheduler
Answer: A. Device Manager
Device Manager: Manages hardware and drivers.
Question 13 1.0 Mobile Devices / 3.0 Hardware

Which input device pressure-sensitive drawing pad?

  • ✓ Digitizer tablet
  • ○ QR scanner
  • ○ Stylus
  • ○ Touchpad
Answer: A. Digitizer tablet
Digitizer tablet: Pressure-sensitive drawing pad.
Question 14 3.0 Hardware

Which I/O port standard rectangular usb connector?

  • ○ USB-C
  • ○ Thunderbolt
  • ○ USB-B
  • ✓ USB-A
Answer: D. USB-A
USB-A: Standard rectangular USB connector.
Question 15 3.0 Hardware / 5.0 Troubleshooting

Which Windows feature reviews system and application logs?

  • ○ Task Scheduler
  • ○ System Restore
  • ○ Safe Mode
  • ✓ Event Viewer
Answer: D. Event Viewer
Event Viewer: Reviews system and application logs.

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